Digital working | New tech is overwhelming HR, claims new data

New tech is overwhelming HR, claims new data

In an ironic twist, following a year that has made technological comms invaluable, an overload of digital tools designed to boost efficiency could be hindering workers’ productivity.

That’s according to research from Personio, which found that over a third of employees (37%) report that there are too many different digital tools to use, and 36% state that working across different tools disrupts their productive flow.

The research – based on a survey of 500 HR decision makers and 2,002 workers across the UK and Ireland – also highlighted the extent to which COVID-19 and the increase in remote working has caused a surge in the use of digital tools in the HR function, particularly.

Since the onset of the pandemic, 44% of HR decision makers have seen an increase in the number of digital tools they use for people related tasks. On average, organisations report using 6 different tools for people-related tasks and insights alone – rising to 8 different tools in large businesses.

Amongst HR decision makers using multiple tools for people-related tasks and insights, a quarter (25%) recognise that this causes frustration amongst employees, and a further 24% observe that multiple tools slow down processes and cause unnecessary delays. Meanwhile 23% observe that this disrupts employees, interrupting their flow.

 “With many businesses choosing to work remotely or in a hybrid model in future, it’s critical that they ensure they’re equipped with the digital tools that’ll best enable their people," said Angelina Gentili, Head of People Operations at Personio.

"At this decisive moment, employers and HR leaders need to work with their people to evaluate which tools add value, and where they can simplify systems to bolster productivity and business performance in the long run,” she added. 

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