Amazon | Firm plans to capture workers' keystrokes - what could this mean for HR?

Firm plans to capture workers' keystrokes - what could this mean for HR?

Amazon plans to monitor how its employees use their keyboards to prevent customer data leaks, according to reports.

In confidential documents obtained by Motherboard, the global tech giant reportedly outlined plans to track the keyboard and mouse patterns of customer service employees, in a bid to catch out rogue workers or hackers from accessing customers' data.

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