'Learning is a key value' | Superdrug's People Director on the key to staff development

It’s been an extremely unpredictable and changeable period for those within the retail sector, however the onus has continued to fall on the HR function to ensure that learning and development plays a key role in the future of talent management.

To find out more about what this has meant for one of the UK’s most recognisable retailers Superdrug, HR Grapevine caught up with the company’s Customer & People Director, Jo Mackie.

HR Grapevine: First things first, what's the overall Superdrug approach to people development?

Mackie: At Superdrug, learning is one of our key values and we place huge importance on offering our people plenty of opportunities to develop. Our range of internal programmes focus on everything from apprenticeships to head of department programmes, all geared towards helping individuals to progress in their careers. As well as focussing on training in technical skills for our nail technicians, ear piercers, fragrance and makeup counters, we also have a large online learning suite that all employees have access to.