Best practice | 3 HR leaders on how to design a positive employee experience

From the hiring and onboarding process right through to the day that an employee leaves the business, it is crucial that employers, with HR, carve out a positive and memorable employee experience in order to deliver against business objectives. The stats show how true this is.

 2017 research published in The Future Workplace and Beyond.com’s The Active Jobseeker Dilemma study revealed that 83% of HR leaders cited ‘employee experience’ as either ‘important’ or ‘very important’ to their firm’s success. 

Elsewhere, IBM’s The Financial Impact of a Positive Employee Experience research found that firm’s that scored in the top 25% on employee experience reported double the return on sales than organisations in the bottom quartile. 

So, what is HR doing about employee experience to deliver for the business? Future Workplace’s The 2020 HR Sentiment Survey, polling HR and business leaders on where they’ll put efforts in the future, found that employee experience ranked first, with 50% stating that this was their top priority for the year, which is a good thing for starters. However, to find out a little bit more about what will make up their efforts, or what will guide their thinking, HR Grapevine spoke to the experts.