EXCLUSIVE | Ex-John Lewis Exec describes empathy as a key business strategy

Ex-John Lewis Exec describes empathy as a key business strategy
Ex-John Lewis Exec describes empathy as a key business strategy

This piece explores how empathy can drive better business practice, looking at benefits from the pandemic for both leaders and employees. Includes:

  • Exclusive insight from ex-Deputy Chair of John Lewis

  • How managers have reacted to the pandemic

  • Why wellbeing is now a core element of the business strategy

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