Around four in 10 said that they felt frustrated by the issue, while 21% of respondents felt fed-up.
Fixing the issue
Many employees have resorted to their own measures to fix these types of problems – 19% said they restarted their device, 12% moved closer to their router and 10% went into another room in search of a better signal.
For 11% of respondents, closing all their browsers was an option, and 10% decided to upgrade their own broadband package.
Speaking on these frustrations, Gareth Lister, Director of Connectivity at Virgin Media, said: “We understand how frustrating bad Wi-Fi can be and no one wants the shame of a frozen self-portrait.
“People are going out of their way – quite literally to different rooms – to try and find a reliable W-Fi signal for crucial work calls or when catching up with family and friends.”
And with the third lockdown now underway, 16% of Brits claimed that they want to improve their Wi-Fi in their work from home space.
But it’s not just freezing and lagging that is bugging Brits, as those surveyed stated that everyone speaking at once, microphones not working, struggling to share a screen and not knowing when to jump in a conversation were all frustrations the majority had suffered with.
The top 10 video call bugbears were:
Everyone speaking at once
Struggling to hear someone but not wanting to say 'pardon' again
Speaking before realising you're on mute
Not being able to see everyone on the call at once
Not knowing when to jump in the conversation
Microphone not working
Struggling to share your screen
The call crashing and having to log back in
The call time running out and having to log back in
Image credit: Virgin Media
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