Accountability for both positive and negative business decisions is an essential step for all leaders, and especially HR, in building trust and engagement with employees. Being honest about mistakes not only gives workers clarity but also perpetuates a culture where getting something wrong isn’t frowned upon.
James Watt, the Founder and CEO of BrewDog, recently posted an open letter on LinkedIn where he looked back at the company’s history and shared what he deemed to be some of the biggest mistakes he had made as CEO of the brewing firm.
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