Receiving feedback from an employer or recruiter is not uncommon at points during the recruitment process. Often, feedback is requested by candidates looking to improve their interview skills, or identify holes in their CV.
Yet, one job candidate was left feeling slightly shocked after receiving a rejection email from a prospective employer that offered little constructive feedback, yet contained a rather abrupt message.
Taking to Twitter, user @Naydinsky shared a screenshot of an email that was reportedly received from an employer.
Although the candidate was complimented for her ‘informative and lovely CV’, she was told by the company that they ‘just don’t want her to work here’.
The tweet garnered a wealth of responses, including from some who questioned whether this had actually happened. The candidate said that it had.
I am finished pic.twitter.com/aXTl9rJf3Z— (@naydinsky) November 12, 2020
User @Naydinksy’s tweet sparked fierce debates about the feedback the candidate had received, and whether it was professional.
For example, one Twitter user branded the email “unprofessional” while another said that it was “poorly worded”, adding that they were “honestly flabbergasted at this response”.
On the flip side, some Twitter users said that they didn’t see anything wrong with this because “this is the honesty we asked for from recruiters/ hiring managers”.
Another asked how being “completely honest” with the candidate was unprofessional.
Recruiter weighs in
Lauren Maddocks, Associate Director at recruitment firm Murray McIntosh, told HR Grapevine that providing candidates with feedback whether they are moving forward in the recruitment process or not is crucial.
“It’s a two-way relationship between the client and the candidate that should be managed professionally at each stage,” Maddocks explained.
The recruitment partner went on to explain that when candidates receive impersonal feedback, or even nothing at all, it can result in the candidate feeling disengaged with the company or brand.
Maddocks added: “It can be difficult to receive thorough feedback from a client based solely on a CV, so it is the role of recruiters, like us, to talk through this with a candidate to ensure they are prepared for any future roles that they are better suited to.”
The importance of being professional with candidates
From a recruitment perspective, while Maddocks said it isn’t necessarily their responsibility to “let a candidate down gently” it is crucial that they are professional.
In addition to this, she said that this means “delivering constructive criticism with honesty and points with which candidates can action changes”.
“You will gain respect as an employer for that, ensuring that engaged candidates look for alternative roles within the business where their skills are better aligned,” she added.
Gaining feedback is something that job candidates may want to see yet research has suggested that many aren’t getting it.
For example, a 2015 LinkedIn blog post, authored by Paul Petrone, reported that just 41% of professionals have received feedback after a rejection.