In January, US department store Barneys blamed a ‘cyber incident’ for failing to pay staff their wages.
According to a company-wide leaked email titled ‘PLEASE READ! Important Payroll Update’, which was sent by Barneys’ HR department on January 3, employees were informed that the delay to their pay was due to an incident with the company’s digital pay systems. The email went on to state that they were ‘likely to be paid’ on January 9, 2020.
The email read: “As you may already know, earlier this week the company experienced a cyber incident that has caused a major disruption to all systems companywide. Unfortunately, it has also impacted the company's ability to process payroll by the normal deadlines established by ADP.
“As a result, this week's payroll will not be paid pursuant to the normal weekly pay cycle and will likely be paid next Thursday, January 9, 2020 (unless the systems are able to be recovered sooner, in which case we will pay as quickly as possible).”
Speaking to Business Insider, a Barneys sales associate who works at the downtown store on 7th Avenue, said at the time that she felt ‘enraged’ by the delay, which left her unable to pay bills, leaving one of her accounts overdrawn.
The anonymous worker added: “There is no morale. People have been leaving at an exponential rate and I know a lot of the managers have been worried about not having enough people on the floor and about us not going in — especially now, because hey we're not getting paid, so why would we?"
Image credit: © The Official News Room of Qantas Airways Limited.
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