Employee KPIs | Should HR still use performance reviews?

Performance reviews serve as a chance for employees and their boss to sit down together and analyse how the worker has been performing.

It’s a chance for them to have a conversation, to exchange ideas and there is an opportunity for the employee to gauge insights from their boss too. In hindsight, this may seem like a dated concept, but are performance reviews still the most effective way of hosting these conversations?

Of course, a healthy exchange of ideas and reviewing an employee’s performance is good for identifying their strengths and weaknesses. However, most employees feel that performance reviews are ‘blindsiding, anxiety-inducing and demoralising,’ according to research conducted by Forbes.

In fact, a study by the Human Resources Society found that a whopping 95% of employees are dissatisfied with the performance review process. A further 58% stated that they don’t trust their manager’s expertise whilst Adobe research found that 18% of men and 25% of women had actually cried after a performance review.