As the dedicated people function, dealing with employee gripes is a big part of HR’s remit.
As an HR function, it is their responsibility to try and mediate while also getting to the root cause of the problem to avoid future conflict from arising. While each HR honcho will have adopted a different style of dealing with employee complaints, HR Grapevine has collated five common employee complaints and how HR can deal with them effectively:
1. Grumbles over pay
It’s common knowledge that we all go to work to get paid, right? Therefore, it is unsurprising that a common complaint heard by HR is about employee pay. Whether it’s because the employee feels it’s too little or they want to know how their employer arrived at that figure, these are questions HR should be prepared for.
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