Employee insights | How HR really uses exit interview data

Exit interviews have been a quintessential part of the HR function for decades; not only do they give the employee a chance to truly state how their time at the company has been, how the company has dealt with their wellness and how effective their boss was, it’s also a chance for the business to understand the main reasons for staff turnover and build a true picture of their staff.

However, the information shared often very much depends on the terms in which the employee is leaving; for example, if they’re simply moving onto another more senior role in another company, there’s a good chance the information they give will be balanced, fair and honest. Yet, if an employee is leaving due to redundancy or because they feel that they’ve been poorly treated in the company, their answers will be dramatically swayed by their own personal circumstance – regardless if what they’re saying is true.