Forget about past success? So those that have shown commitment, loyalty and kept the bank afloat during what is deemed a decade of 'limping along'?
Yes, understandably you want to move forward with your strongest team but to say 'forget about the past successes' … this is where a whole heap of problems are caused. You get rid of experienced talent that may be not quite up to speed due to the reputation of the bank and nothing to do with their own individual talents.
Such shortsightedness makes be sad and if I am totally honest, a bit angry.
Look at the top first - move some of the fat cats out and the ranks below will be able to fulfil their roles effectively and efficiently and give your clients and customers the much needed stability whilst you go through the changes at the top.
Your customers & clients build relationships with the work force, not the directors and people buy from people - FACT!