IBM | HR's AI predicts when employees want to quit

HR's AI predicts when employees want to quit

As artificial intelligence (AI) grows in popularity among businesses, it’s no surprise to hear that more and more companies are using the tech to automate tasks and boost productivity.

However, tech firm IBM has gone one step further with its AI usage following the introduction of a new machine that can analyse employees and determine when they might quit.

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Comments (1)

  • John ONeill
    John ONeill
    Thu, 4 Apr 2019 1:43pm BST
    Interesting approach, might be wise to invest up front in a culture which promotes growth and encourages retention at the same time? By the time your AI has flagged someone is a flight risk some of the damage is certainly done. I guess this AI's success could be measured in how quickly its insights rendered it redundant.

    In L&D and HR we all know the natural transition periods. Having AI to reinforce our awareness might be less effective than a program of study for our manager partners to ensure a continuous awareness of employee engagement and satisfaction. By all means use AI to highlight hotspots but prevention is better than cure.

    Treat the cause of talent loss, not the symptoms. If not you risk a culture in which your leaders start to feel they can wait for a red light on their dashboard before they intervene.

    I would be interested to know wht IBM did to retain the personel that made up the £228,226,500?