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WhatsApp and other social media messaging services are causing regular workplace disruption due to un-monitored work-related chat.
According to new research conducted by B2B social network Speakap, 53% of frontline workers have admitted to using consumer social messaging tools such as WhatsApp up to six times in the work day. A further 16% stated that their company’s HR department was unaware of such activity.
From a legal standpoint, EU GDPR rules came into effect in May 2018 to eradicate use of unauthorised messaging services in office places. Deutsche Bank, for example, has banned the use of WhatsApp and Snapchat within its offices due to the severe information regulations compliances that the company upholds.
Staff offered £450 'banter' training after Whatsapp scandal
Services such as WhatsApp and the US-centric start-up Signal (founded by controversial front-page mainstay Edward Snowden) are considered to present a greater risk to company security due to their policy of end-to-end message encryption, which essentially means that outside of a specific authorised group or person-to-person connection, the messages are unavailable.
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