Lessons from the UK's best (and worst) bosses

Lessons from the UK's best (and worst) bosses

We all know the old adage, ‘people leave managers, not jobs’ – but is it possible that people stay in a job because of their manager, too?

A survey of 100 professionals from CV-Library found that the majority (90.9%) believe it’s important to get along with your manager, and 80.9% get on well with their managers.

And in fact, some of the respondents chose to share stories of kind things their bosses have done for them:

  • Sam from London: I had an important meeting in Paris on the same weekend as my anniversary. Knowing I was upset, my boss paid for a hotel and plane ticket, so my wife could fly over and join me for the weekend.  

  • Ethan from Aberdeen: When I lost a loved one my manager told me to take as much time off as I needed, all fully paid, and even contributed towards the cost of the funeral.

  • Iwona from Leeds: I was made redundant and the business was sold. As part of the sales agreement my manager added a clause that said the new owners would have to employ me for at least a year, so I wouldn’t be out of a job.

  • Aaron from Islington: After being assaulted I was left unable to work for six weeks. My boss gave me full pay throughout this time and even came by my house to see if my wife needed help with anything.

  • Beth from Kidderminster: I was going through a difficult time, so my manager surprised me and my family with a holiday, which she had paid for with her own money!

The key lesson, we can see, is that these bosses understood their employees had to sometimes value their personal lives over their work – and rather than being penalized for this, it was celebrated. Whether it was helping their staff through a tough time, sharing in their happy times or ensuring they were protected in the future, these bosses knew that their staff would be performing at their best if they had as little stress as possible affecting them.

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“It’s great to see that the majority of UK workers get on well with their boss,” said Lee Biggins, Founder and Managing Director of CV-Library. “A manager can make or break a role and they have a huge impact on our overall job satisfaction.”

However, it’s also possible for us to learn from the other end of the spectrum – those bosses that sent their staff running for a new role. Click next to read more…

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Comments (2)

  • SB
    Mon, 13 Aug 2018 2:21pm BST
    Lovely acts done by managers but I find it slightly disappointing that one of the biggest factors was pay and financial reward.
  • Derek Mowbray
    Derek Mowbray
    Mon, 13 Aug 2018 1:17pm BST
    Never ever under-estimate the power of reciprocity. One of the stronger ways of developing engagement between employee and employer is for the employer to do something that's strongly valued by the employee when they are at their most vulnerable, as the stories show. This triggers a sense of indebtedness in the employee which they will 'pay' at some time in the future by providing something back to the employer that the employer needs at vulnerable times. These are life enhancing stories, lovely to read. The ones about appalling managers unfortunately show how poorly people are trained and developed as leaders - people need leaders, processes need managers. Leaders are role models, and this bunch, fortunately in one sense, went against the values of the employees involved and they had to escape.

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