Glassdoor forced to hand over details of reviewer in court case

Glassdoor has been forced to hand over the details of users that posted allegedly defamatory comments about a consulting company in a court judgement, posing questions about the integrity of the review process - something many firms use as part of their unofficial recruitment tactics.

Since 2016, the company, BeneFACT was subjected to several defamatory reviews, all of which were posted from anonymous accounts. However, Glassdoor still held information about the secret poster, such as their name and IP address, and was able to provide them to the court.

The judge found that the reviews had harmed BeneFACT’s business, so the anonymous reviewer had to pay them $6,000CAD (£3,441.95).

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Glassdoor did not have a lawyer attend the Court hearing and it questioned the jurisdiction of the court.