Share this article:

Starbucks' £9m 'racism' training criticised by staff

Starbucks' £9m 'racism' training criticised by staff

US-based Starbucks employees have had a mixed reaction to their ‘unconscious bias’ training – despite a documentary maker and a famous rapper taking part in the education programme.

The famous chain closed over 8000 US-based outlets to train 175,000 staff in response to public outcry after an employee called the police on two black men in one of the coffee-seller’s stores.

It is touted that the cost of closing their stores on Tuesday afternoon cost the worldwide businesscirca $12million (£9million).

One employee, speaking to TIME magazine, initially said she was confused about the training efforts telling the media outlet that “I was angry we had to educate people on how to not be racist.”

Continue reading for FREE!

Sign up for a myGrapevine account to get:

  • Unlimited access to News content
  • The latest Features, Columns & Opinions
  • A full range of specialist HR newsletters to choose from

Welcome Back

Sign up for myGrapevine

* By creating an account you agree that you have read and agree to our Terms and Conditions and that Executive Grapevine International Ltd and its partners may contact you regarding relevant content and products. You will also be added to the HR Grapevine newsletter mailing list.

Sign up to our daily newsletter

Have content like this delivered directly to your inbox.


Recommended

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • News
  • 4 mins read

'Justifiable' | Next wins tribunal appeal to overturn £30m equal pay ruling

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Feature
  • 4 mins read

'Earning, learning' | How Virgin Media O2 is supporting student employees

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Column
  • 52 mins read

Editor’s letter | 'My ultimate HR advice' - from 100 CHROs & people leaders

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Webinar
  • Register Now

The AI-Enabled Workforce: Building Compliant, High-Performing Distributed Teams in the AI Era

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Resource
  • Download Whitepaper

The Hidden Health Crisis in UK Workplaces