The key traits that make a great leader in today's disruptive environment

‘Modern management theory’ has always posited that great leaders can be made. There are a number of key traits that an individual must be able to demonstrate in order to be a truly great leader. When you meet such a person, they invariably embody certain traits that naturally get the best from others. In today's ever-changing and challenging environment this ability is more important than ever.

Many businesses are experiencing disruption on a grand scale due to changing customer behaviour and increased competition. Positive disruptions from technology, from CRM systems to digital self-service, offer opportunities alongside potential threats. The political landscape also drives disruption for example; the Brexit result and the election of Trump as US President.