‘Modern management theory’ has always posited that great leaders can be made. There are a number of key traits that an individual must be able to demonstrate in order to be a truly great leader. When you meet such a person, they invariably embody certain traits that naturally get the best from others. In today's ever-changing and challenging environment this ability is more important than ever.
Many businesses are experiencing disruption on a grand scale due to changing customer behaviour and increased competition. Positive disruptions from technology, from CRM systems to digital self-service, offer opportunities alongside potential threats. The political landscape also drives disruption for example; the Brexit result and the election of Trump as US President.
A strong leader needs a range of specific traits that will help them to successfully steer their organisation through disruption, particularly focusing on successful change management in an uncertain new world. Below are four key traits that all great leaders demonstrate:
Communication
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