Investigation launched after document for TfL staff calls homeless 'dirty & smelly'

Guidance issued to staff at Transport for London (TfL) has been criticised for its description of buskers and homeless people – The Times reports.

The advice was distributed to workers on the London Underground last year, but has been withdrawn with an investigation pending.

In the document, titled ‘Safer Steps’, homeless people were described as “dirty and smelly”, and buskers were labelled “not particularly musical”.

The document also instructed staff to consult with their co-workers, confirm that CCTV was in operation, and contact police if they encountered a homeless person.