3 REASONS the 'technical expert' manager finds it so hard to talk about performance

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The vast majority of managers in the UK have been promoted on the basis of their technical or professional skills, rather than on their ability to manage people – and for many of them, just talking to their team about performance issues is remarkably difficult. 

Why is this?  Why don’t managers use the ‘appraisal conversation’ skills you have no doubt given them to have frequent feedback and coaching conversations all year round? 

We’ve looked at this a lot, and have come up with three insights you may find surprising.