Five minutes with: Hazel O'Brien, Director of HR at The Belfry Hotel & Resort

Hazel O’Brien, Director of Human Resources at The Belfry Hotel & Resort, reveals what sets The Belfry Hotel & Resort’s HR apart from competitors.

What sets HR apart at The Belfry?

The important role of our employees is not just being responsible for preserving and carrying on the legacy of this iconic and world-renowned venue, but also in delivering exceptional service and an amazing customer journey for all our guests.

For our team members to stand out from the crowd and deliver the best they can achieve in their roles it is vital that we engage and make The Belfry a great place to work. The HR department has a great visual presence in the resort and we open our door to all team members; engaging with all new starters, right from the beginning during recruitment and upon selection, so we can guide them through their career. Our team is constantly in touch with the HR department via special initiatives, regular staff appreciation days, our online benefits hubs, and a full suite of e-learning activities.