Referencing - it’s a critical component of the hiring process but the way it is typically conducted has led it to become a burden to both HR managers and recruiters. For as long as the process is considered a necessary evil, it will not be done properly and the insights derived will be inconsistent, unreliable and will, ultimately, lead to uninformed hiring decisions.
There are six simple steps I recommend to ensure that every reference check you take is measurable, defendable and resourceful.
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