Retailers need to invest in the “candidate experience” to attract the top talent

Article by Anneka Carroll , Consultant - Human Resources & Talent Management Recruitment

In an increasingly agile and connected world, all industries have felt the impact of advances in technology and the rise of social media, but none more so than the retail sector. Consumer behaviour is increasingly moving away from traditional bricks & mortar to the convenience and rapid satisfaction of online buying. But what has this meant for the traditional retailer and how are businesses adapting to meet these new challenges? And what does this mean for their HR functions?

Traditional high street retailers are having to invest heavily in their online presence to ensure they remain competitive in the digital world. The major shift in consumer buying patterns from direct store to online happened so rapidly, many retailers were caught unaware and are now either running to catch up, or no longer exist.