Every office has its arguments, disputes and conflicts – but there are several steps that HR can implement which have been proven to significantly reduce the possibility of a colleague-on-colleague fight.
Author and self-help guru Kul Mahay believes that “a happy workplace is a productive workplace”, and has given his tips on how best to avoid arguments and diffuse tension at work. A former police officer himself, he advocates resolving conflicts before they turn into something more sinister.
He explains: “When we hear the word conflict, we can’t help but feel some level of trepidation or apprehension. After all, none of us enjoy any kind of confrontation. But to expect to go through life without any kind of conflict is simply not realistic.
“Some level of conflict has to be expected in all areas of our lives. It is through these disagreements and misunderstandings that we grow and learn.
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