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You have some star performers. You have a lot of people who try hard - mostly. And then there's a group who ... well, you wonder how they manage to put their socks on. This is normal - it will even follow a normal distribution in all probability - and it'll contain a normal mixture of underperformance, sickness and retention problems, most of which you could probably do without.
But are you ready to thrive?
Performance-related problems are all caused by something - some cognitive, practical, social or emotional issues that are affecting your people's time at work. But many of the things that cause upset and stress, reducing people's ability to collaborate and even think are not talked about. Some we don't even have ready words for, even though business is starting to take notice of neuroscience. So getting to the bottom of these unseen disruptors of your productivity will involve stepping outside the everyday language and tools of the HR department.
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