Travelodge is teaching its staff Mandarin phrases in anticipation of Chinese tourists.
The budget hotel is training staff at its newly opened site nearest to Bicester Village – the second biggest UK attraction to Chinese visitors.
Travelodge has hired a language tutor from the University of Oxford to teach staff key mandarin phrases, and staff will also receive training in Chinese etiquette.
Paul Harvey, Managing Director at Travelodge, comments: "It’s vital that we make our Chinese customers feel welcome. That’s why we have introduced little things like a word or two in Mandarin and a way to enjoy familiar food in the comfort of their room.
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