What you need to know when using emojis at work

Whether you think they’re ruining the beauty of the English language or not, emojis are here to stay.

With research by OfficeTeam - a staffing company and subsidiary of Robert Half International – finding that over half of the 661 employees and managers they asked used emojis at work, the Wall Street Journal (WSJ) spoke to some experts on how – or if – they should be integrated into workplace communication.

OfficeTeam’s research also found that more managers than workers approved of emojis at work, and that small, playful icons serve a surprisingly serious purpose in managing the emotional tone at work – WSJ reports.

Jacqueline Whitmore, author of business etiquette book ‘Poised for success’, says to WSJ you should measure the tone of the communication before adding an emoji to it. If unsure, allow those more senior than yourself to send the first emoji.