Three-quarters of HR departments are planning restructure

A significant 74% of British HR departments will restructure in the coming year; as the burden of manual, administrative HR practices continue to inhibit transformational change.

A survey of 100 UK HR leaders in organisations employing over 2,000 people, commissioned by Engage ESM and ServiceNow, found that HR teams are focusing less than a third of their time on strategic activities.

Instead the majority of the working week is spent on ‘high-touch’ operational tasks that rely on detailed email, telephone calls and spreadsheets, processing leave requests and onboarding new employees. 

However, every HR leader questioned believed they could make a significant contribution to their organisation’s overall business strategy, with 53% hoping to invest in technology in the next 12 months in order to facilitate this.