The FBI tricks your staff could be using on you

It could be argued that conversations about raises, bonuses and salaries are some of the more nerve-racking interactions to take place at work.

But what if staff looked at the chat as a tactical opportunity?

Former FBI negotiator Chris Voss believes negotiation tactics are the key to getting what you want at work, and has shared some of his top tips from his time in the American organisation.

In his book, Never Split The Difference, Voss recalls incidents where he used his FBI training to talk down potential bombers, criminals and more – the Daily Mail reports.