Security staff made fake 999 calls to hit targets

Police employees under multinational security services company G4S have been suspended after making fake calls to 999 to improve performance ratings.

The former employees, based in Lincolnshire made more than 600 “test calls” to improve performance ratings - "answering 92% of calls within 10 seconds or less," The Guardian reports.

G4S admits to The Register that it "has been cooperating with an investigation by Lincolnshire Police into allegations that members of staff in the force control room made repeated 999 'test calls' at quiet times to improve perceived overall call handling performance."

Formerly employed by the police force, staff were transferred to G4S four years ago when the outsourcing company signed a £200million contract to run police back office services, saving Lincolnshire police £6m a year.