Starbucks employee learns sign language so deaf customer 'can have the same experience as everyone else'

In an “amazing” display of employer branding and customer service, one Starbucks employee has gone the extra mile for a deaf customer.

Ibby Piracha was pleasantly surprised when he went into his local Starbucks in Leesburg, Virginia on Friday.

One of the employees greeted him by handing Piracha a note. The note said that she had been learning “ASL so that you can have the same experience as everyone else.”

Piracha shared the note on Facebook. He wrote: “Oh, I gotta love this place. Starbucks woman cashier, she wrote it to me and she knew I am deaf. I am surprised she [is] learning sign language because [I’ve attended] Starbucks three times in a week. She asked me ‘what you want drink?’ in sign language. I am so blessed with her. I think she realised Leesburg, VA [has] deaf people.”