Amazon adopts new HR system to remedy recent issues

Amazon has launched a new internal HR system designed to allow employees to write about their day-to-day experiences and overall satisfaction.

The move comes after a hard year for the global technology company, following a shocking exposé on working conditions in their warehouses in August. More recently, Jeff Bezos, CEO of Amazon, fell from first to 87^th in a ranking of the world’s best Chief Executives in the Harvard Business Review.

Bezos would have placed first again, as he did in 2014, if the rankings were based purely on financial figures. However Adi Ignatius, Management Journal’s Editor, commented that Amazon’s poor environmental, social and governance (ESG) scores pulled Bezos down.

The new HR system aims to help remedy the bad publicity that Amazon has faced. The programme, Amazon Connections, will ask workers to submit feedback confidentially. This information will then only be given to analysts in Prague and Seattle.