EXCLUSIVE: Eurostar CEO reveals struggle to find skilled tourism talent in UK

Finding the best candidates while keeping your employer brand intact can be difficult, but Nicolas Petrovic, CEO of Eurostar, has plenty experience of juggling international recruitment challenges while still maintaining customer expectations.

He spoke at a Club Delville Event at the London Chamber of Commerce and Industry last night. The event highlighted their professional survey on the interim management market in the UK, with a total of 800 decision makers answering to a questionnaire at the end of 2014.

The study is now online with the key findings showing that 76% of the respondents have a positive image regarding interim management, and 64% of the respondents have already used an Interim manager.

Petrovic discussed the rise of technology in all sectors, and why that makes hiring and training more essential than ever: “Even though there is a lot of investment in digital tools, where you don’t have to meet people and staff, you will be judged on the service, the human interaction they get.