Westfield Health Head of HR Development and Strategy Fiona Lowe said: “The secret is to create a culture of health and wellbeing by demonstrating that you care about your employees through inspiring leadership, early intervention and having fun.
“Ensure that all your leaders learn how to listen, and really listen. All employees will have good times and bad, both inside and outside the workplace, and your employees should be treated with authentic care and support.
“Consider two members of the same family working in different organisations who have suffered a bereavement. In one organisation, the employee is treated with dignity and respect, having open communications with their line manager who offers counselling, occupational health services and signposting to charity organisations. They are then given time and support to re-integrate back into the workplace. The other family member works for an organisation where there is no contact for weeks and then the line manager is hassling the individual about coming back to work.
“In which instance do you think that you would have an engaged, loyal employee who really cares about working for the organisation? The other employee will be disengaged and, without any support, it’s unlikely that they’ll make a successful return to work.
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