Share this article:

Starbucks boss company email: Be extra nice to traders

Starbucks boss company email: Be extra nice to traders

Howard Schultz, CEO of Starbucks, has urged his baristas’ to be extra nice to their stock brokering customers, following the crash of the Asian markets.

After more than one trillion dollars was wiped from Chinese investment boards, sending the Dow plummeting once again, Shultz took the opportunity to send out a company-wide memo encouraging his staff to smile.

In the email, he wrote: “Our growth plans for the future of our company will not be impacted by the turmoil of the financial markets. We will positively manage through today's challenging environment just as we have positively navigated through challenging moments in the past.

“The experience we deliver in our stores, the strength and equity of our brand, and the primary reason for our current and future success is because of all of YOU. I believe in you and have never been prouder to be your partner.”

Continue reading for FREE!

Sign up for a myGrapevine account to get:

  • Unlimited access to News content
  • The latest Features, Columns & Opinions
  • A full range of specialist HR newsletters to choose from

Welcome Back

Sign up for myGrapevine

* By creating an account you agree that you have read and agree to our Terms and Conditions and that Executive Grapevine International Ltd and its partners may contact you regarding relevant content and products. You will also be added to the HR Grapevine newsletter mailing list.

Sign up to our daily newsletter

Have content like this delivered directly to your inbox.


Recommended

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Podcast
  • 2 mins read

Podcast | Cross-functional complexity - how can employers operationalise better L&D?

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • News
  • 4 mins read

'Travesty' | Scrap employers' National Insurance for under-25s to tackle youth jobs crisis, MPs urge

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Feature
  • 6 mins read

‘Be inspired’ | How HSBC is 'paving the way' with epilepsy training for staff

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Webinar

Skills & Capabilities Mapping: Ensuring L&D Impact in 2026

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Resource
  • Download Whitepaper

TikTok Style Learning: How Culture, Technology & Gen Z Are Reshaping L&D