Dan May has won his office free pizza for the rest of the year after playing mobile networks O2 and Three against each other on Twitter.
As part of their ‘#waggytails’ campaign, O2 was offering free pizza for Twitter users that tweeted their office address. However, May’s tweet “@O2 Hungry #O2Priority customer requests pizza-related help” received no response.
Because of this, May tweeted again: “@O2 disappointed we received no pizza. Now thinking about joining @ThreeUK instead”. To this, rival Three responded with their own hashtag: “@dpmay @O2 We'll #makeitright Dan. Pizza & Ice-cream on the way.”
And they delivered on their promise. Soon enough May was gifted with four pizzas and four tubs of ice cream. May writes in a LinkedIn post detailing the events: “A man from Pizza Hut was stood in our foyer, loaded with pizza and ice cream, just as promised. There was even a representative from Three on the phone, wishing me enjoyment of my freshly delivered dinner - not that I usually need any external encouragement where pizza is involved.”
But O2 didn’t admit defeat.
They came back to May with: “We’d like to make your tail wag, how about free pizza for the rest of the year? Drop us a DM #waggytails”
The office worker then reconfirmed with O2’s tweeters to make sure it wasn’t a joke and has had it established via Direct Message (DM) that he will receive Dominos once a week until the end of the year.
The marketing feud was concluded by May’s tweet: “I started a pizza war between @O2 and @ThreeUK.” To which Three’s social media staff responded: “sorry, we just had to grab a pizza the action...we're here all week!”
May, who has 430 followers on Twitter, writes: “I do not have the greatest outreach on Twitter, yet I was treated like the only customer they had. In real-time. I felt like I was friends with these people, like they were sorting me out after a long Monday at work.”
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