Share this article:

Managers leave company after actioning customer's racist request

Managers leave company after actioning customer's racist request

Three managers at a home improvement store have left after they complied with a customer’s request to not use black delivery drivers.

Marcus Bradley was making his way to the delivery for Lowe’s Home Improvement when he received a call from a store manager, telling him to change driver.

“I asked why I couldn’t do it and he said because you’re black and they don’t want you at the house,” Bradley explained.

Bradley, who has been with the business for 11 years, said he had no plans to quit over the incident but hoped the company would learn from the incident.

Continue reading for FREE!

Sign up for a myGrapevine account to get:

  • Unlimited access to News content
  • The latest Features, Columns & Opinions
  • A full range of specialist HR newsletters to choose from

Welcome Back

Sign up for myGrapevine

* By creating an account you agree that you have read and agree to our Terms and Conditions and that Executive Grapevine International Ltd and its partners may contact you regarding relevant content and products. You will also be added to the HR Grapevine newsletter mailing list.

Sign up to our daily newsletter

Have content like this delivered directly to your inbox.


Recommended

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • News
  • 4 mins read

'Strategic direction' | Channel 4 job cuts plan prompts HR warning over redundancy mistakes

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Feature
  • 4 mins read

National Payroll Week | CEO, CIPP: 'Payroll has never been more important'

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Column
  • 52 mins read

Editor’s letter | 'My ultimate HR advice' - from 100 CHROs & people leaders

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Webinar
  • Register Now

Deep Work, Healthy Minds: Redefining Productivity in the Age of AI

HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
  • Resource
  • Download Guide

How to get board-level buy-in for performance management