Five minutes with: Rob Walker, Head of Resourcing at Mencap

Rob Walker, Head of Resourcing at Mencap, talks about recruiting for values.

What do you think is the key to being a successful Head of Resourcing?

Being visible, being available and providing solutions. It isn’t just about being at the end of the telephone, it is doing the type of activity that I am undertaking today, getting out in front of managers and understanding their needs and being willing to have those difficult conversations; questioning what it is that they believe they need and finding the best solution for the people that we support.

Additionally it is about being credible, be a business partner to the organisation and when you promise to follow up, doing it.