Businesses lose top talent through poor performance management processes

Poor performance management practices are causing an exodus of talent in organisations.

That’s according to Performance Management – What’s the point?, a report from change and communications consultancy Change Associates.

The report is based on best-practice case studies and interviews with business leaders and consultants who have implemented successful performance management processes.

Sue Goodman, Director of Performance Management at Change Associates, explains: “It’s human nature to avoid conflict and so managers avoid or delay having these difficult conversations in a timely manner. At best, in many organisations it may be left until the six monthly or annual performance review meeting. This has the effect of derailing the whole meeting as the employee’s fight or flight response is triggered by the perceived threat.