There is little doubt that HR transformation is big business with many of the leading advisory firms reporting strong demand and healthy pipelines of future work. However, while we support the importance for the HR function to evolve in ensuring it delivers optimum value to the business, we see scope for improvement in the execution of such programmes.
HR change can be viewed in a classic 4 box grid with transformational / transactional across the Y axis and tactical / strategic on the X axis. Most HR change programmes are by design, transactional and tactical. Strategic and transformational is far harder, but it is your approach that will make all the difference.
Corporate Research Forum (CRF) is a network of businesses looking to develop their people strategy and organisational effectiveness. Through our work with many global businesses across a range of sectors, below are a couple of suggestions on how the HR function could improve its effectiveness in this regard.
Manage expectations
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