Five minutes with: Jackie Scarfe, new People Director at St Austell Brewery

Jackie Scarfe, People Director at St Austell Brewery, discusses the challenges of recruitment and retention within hospitality.

What do you think is the key to being a successful People Director?

For me a successful People Director needs to be able to understand the organisation from a commercial, operational and cultural perspective before they can start to positively impact the business through a meaningful people strategy.