Employee engagement has become the biggest HR issue over the last 12 months, increasing to 87% from 79% last year, according to research.
The Deloitte survey, Global Human Capital Trends 2015: Leading in the New World of Work, examined key talent, leadership, and HR challenges of 3,300 HR and business leaders.
Josh Bersin, principal and founder of Bersin by Deloitte, said “Workers are becoming more mobile, contingent, and autonomous, and as a result, harder to manage and engage. In this new world of work, organisations need to re-imagine the way they manage people and come up with new, out-of-the-box ideas to make themselves relevant”.
60% of respondents said they do not have an adequate programme to measure and improve engagement, and this issue has been identified by HR and business leaders, who identified engagement as being ‘very important’ this year. The number has nearly doubled this year, from 26% to 50%.
Despite this recognition though, only 12% of HR and business leaders have a strategy in place to define and build a strong culture, with fewer (seven per cent) rating themselves as ‘excellent’ at measuring, driving, and improving engagement and retention.
