M&S should sprinkle a little feminine touch over management

Mary Portas also dubbed ‘Mary Queen of Shops’ has suggested Marks and Spencer change their management by implementing ‘a female touch’ at the top.

Speaking at The Independent Bath Literature Festival, Portas said the brand had lost its way, and has “a responsibility to put someone in there who can rebrand that business” as it “affects so many communities, so many high streets and so many jobs.”

“It is a British institution that is being wrongly run, I think it could be extraordinary and needs a woman at the top. I really think it needs that female touch.”
Her comments received a rapturous applause from the audience.