Five Minutes with: HomeServe's new People Director

HomeServe’s new People Director Andy Wicken explains how HR will be meeting the ambitions of the company.

What do you think is the key to being a successful HR Director?

The key, for me, is the ability to engage and connect with all levels of a business – and for a service business like ours that’s as much the front line as it is back office. Also, you need to understand everything you can do to make that business a great place to work – and then get to work doing it.