Bridgend call centre staff face toilet break charge says MP

Call centre staff are being taxed for their ‘toilet visits’ an MP has revealed.

MP Madeline Moon from Bridgend said one constituent found that £50 was taken from his month’s pay for bathroom breaks.

She said that the employees were given “copious amounts of water” which allowed them to continue speaking to customers, but at the same time they were being “fined” for their toilet visits.