customer

Shake Shack suspends employees amid investigation into alleged assault on gay customer
  • Compliance

‘Continuously punching’ | Shake Shack suspends employees amid investigation into alleged assault on gay customer

The burger joint is “committed to taking the appropriate actions” based on the...
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
Is it right for companies to blame price hikes on worker pay rises?
  • Compensation, Benefits and Payroll

Waffle House wages | Is it right for companies to blame price hikes on worker pay rises?

Waffle House CEO Joe Rogers III says workers will get a pay rise to $3 per hour,...
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
What can EX teams learn from customer experience?
  • Employee Experience

McDonald’s 'Famous Orders' | What can EX teams learn from customer experience?

Customer experience teams offer useful insights and strategies for employee experience...
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
Transfer of Coca-Cola Consolidated employee away from customer-facing role is not discrimination, says court
  • DE&I

'Racist' Tourette's tics | Transfer of Coca-Cola Consolidated employee away from customer-facing role is not discrimination, says court

The employee had sued Coca-Cola Consolidated Inc. for disability discrimination and...
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
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