How Rayburn Electric ensures effective leadership communications

Chris Anderson, General Counsel at Rayburn Electric Cooperative, leads the company’s HR strategy – and reveals how he ensures effective leadership communications...
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HR Grapevine | Executive Grapevine International Ltd
Chris Anderson, General Counsel at Rayburn Electric Cooperative
Chris Anderson, General Counsel at Rayburn Electric Cooperative

A key component of my executive role at Rayburn Electric Cooperative is ensuring effective employee communication.

Our internal communication is one of the most important leadership and management tools. Clear communication creates agility, endears trust, and builds ownership.

When employees feel heard and understand the mission, they stop acting like spectators and start acting like stakeholders. That’s when speed, innovation, and sustained performance take hold.

The effects of poor communication in the workplace

Communication is a two-way street. It’s not just top-down, and leadership must listen as much, if not more, than it speaks, to avoid unwanted effects:

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