Crisis of confidence | Middle manager confidence hits record lows, 47% of Gen Z prefers ChatGPT for career advice

Employee confidence has dropped to an eight-year low according to research from Glassdoor, with the most severe drops for those in middle management roles.

Across all levels of seniority, the share of employee confidence fell to 45.1% in February, the lowest level since 2016, when Glassdoor started the index.

The Employee Confidence Index measures the share of U.S. employees, full-time and part-time, who have a positive six-month business outlook for their employer.

This was a further drop from the 45.7% share in January 2024.