Blue Yonder outage | Starbucks forced to schedule shifts & calculate staff pay manually after ransomware attack

Starbucks has been forced to schedule shifts and calculate staff pay manually following a ransomware attack on one of its third-party software vendors.

While the coffee chain has not publicly said which of its software providers suffered the attack, initial reports by the Wall Street Journal stated that Blue Yonder, an enterprise cloud services provider based in Arizona, was the vendor in question.

The ransomware attack on Blue Yonder and subsequent outage was first announced on November 21 and has reportedly affected many of its customers, including Starbucks’ 11,000 stores in North America.

Starbucks has reassured staff that they will be fully paid for all hours worked.